Terms and Conditions of Use
Terms and Conditions of Use
1. General
1.1 Welcome to the Israelorigin.com (hereinafter: the "Website"), which also serves as a virtual store for the purchase of books, photos, music discs and more (hereinafter: the "Products"). The site is owned by "Israelorigin.com", (hereinafter: the "Business House")
1.2 The instructions appearing in these regulations regulate the terms of use of the website and the relationship between the business and any person who uses the website (hereinafter: "the user") and constitutes the legal basis between the user and the business.
1.3 By using the website, you agree to the conditions and instructions that appear in these regulations and the responsibility for reading the regulations applies to the user only. Therefore, please read the terms of use carefully and if you do not agree with what is stated in them, please refrain from using the site.
1.4 The business reserves the right to update the terms and conditions of use of the site from time to time, add to them or derogate from them, at any time in its sole discretion and without the need for prior notice. The sole responsibility for knowing the terms and using the site in accordance with them always applies to the user only.
1.5 When using the site, the user undertakes that he and / or those on his behalf will not have any claim and / or demand, directly and / or indirectly, against the site and / or the business and / or its owners and / or its managers and / or whoever on their behalf.
1.6 The regulations are drafted in male language for convenience only, but all of the above will appear to be said in female language as well. Also, what is said in a single language will look as if it was said in the plural and vice versa,
1.7 For clarification, the product images displayed on the site are for illustration only purpose only. There may be certain differences in color or pattern between the images displayed on the site and the products provided. This may happen from lighting conditions, screen brightness, image quality, etc. The user will not have any claim or demand regard this.
2. Shopping on Site
2.1 Purchase of products on the site will be subject to fulfillment of all the prerequisites listed below and the user who purchases a product declares that he understands them, and they are fully complied with it:
2.3 The business may update the range of products and their prices from time to time, without prior notice.
2.4 In order to purchase a product on the website, the user is asked to provide a full name, contact details (including mobile phone number, e-mail address and full address) and special requests regarding the order, if any.
2.5 In addition, for the purpose of making a purchase, a valid credit card details (including validity, CVV, ID number of the cardholder) or active PayPal account information must be provided.
2.6 An Order will be confirmed by sending a notification via email, subject to receiving confirmation of the transaction from the credit card company and / or confirmation of payment via a PayPal account.
2.7. The user will provide the correct details in order to make a purchase on the website. In case that an order is returned to the business due to entering incorrect details, the user will be charged the full shipping fee.
2.8. Providing false information by the user, may cause damages to the business. In this case the business reserves the right to act according to the law to protect itself from, directly and / or indirectly, from losses because of providing the false information.
2.9. Ordering a product on the website will be confirmed by sending an order confirmation via email / SMS, subject to receiving confirmation of the transaction from the credit card company and / or confirmation of payment via a paypal account.
2.10. In case the payment for the purchase was not received by the business in full and on time and / or to the extent that the credit company and / or clearing companies and / or another company that verifies the means of payment, did not confirm receipt of such consideration, the business will send the user an email / SMS In this matter.
2.11 In the above case, to complete the ordering process, the user must contact the business via myisraelorigin@gmail.com, to arrange the payment. If the user has not arranged the payment within 2 business days from the date of receipt of the notice as stated in section 2.10, the business may cancel the transaction.
2.12 The business does not guarantee that all the products will be always available. If the product is not available at the time of ordering, the business may not confirm the order. Even if the website does not state that the product is not available or has not been removed from the website at the time of ordering, the business will not be obligated to deliver the product if it is not in stock, and the user will have no claim regarding any direct or indirect damages to him or third party.
3. Shipping orders
3.1 An approved order- the products will be delivered to the address provided by the user, via Israel Post.
3.2 Delivery time and fee of the products will be calculated in accordance with the delivery times and costs of the Israel Post. Unless otherwise stated, buyer will pay the shipping costs. Delivery times and costs for products are determined, among other things, by the place of delivery, the type of delivery (regular / express, etc.), the size of the package and more. Shipping costs are not determined by the business, but by the Israel Post.
3.3 As a rule, you can place an order on the website for all regions of the country and the world. If the user resides in areas restricted to access for any reasons, the business may refuse to place the order at the address provided. In this case, the method of delivery will be coordinated with the user.
3.4 The business will not be responsible for delays in the delivery of the products caused by the Israel Post. The business is not responsible also for delays in the supply of products because of factors beyond its control, including natural disasters, malfunctions, delays, strikes, emergencies, etc
3.5 In this matter, the business will not be held liable for its inability to meet its obligations, including for any delay in the delivery of the order due to force majeure.
3.6 The term "force majeure" means, among other things - fire, lightning, natural disasters, unusual weather, strikes, hostilities, war, terror and sabotage, general or partial recruitment, economic crisis, computer / telephone system failures, epidemics and any other event beyond the control of the Business.
4. Canceling
4.1 These Terms and Conditions are subject to the provisions of the Consumer Protection and the provisions of the Israeli Consumer Protection Law (hereinafter: "the Law"). The user may cancel a transaction in accordance with the provisions of the Law, which mains are brought below.
4.2 The user can cancel the order within 14 days from the date of order confirmation or delivery of the order, by submitting a cancellation notice which will include the following details: full name, phone number, reason for cancellation and order number as stated in the order confirmation (hereinafter: " Cancellation Notice ").
4.3 After receiving a cancellation notice, and if it meets the cancelation’s conditions, the business will send a confirmation of cancellation to the user via email / SMS.
4.4 If an order is canceled after delivery to the user, the user will be required to return all the products of the order within 5 days from cancellation notice. The products should be in good condition, unused, in their original packaging, complete without damage or any defect.
4.5 The return of the products will be at the customer's expense, with coordination with the business via email myisraelorigin@gmail.com. There will be no refund for shipping costs.
4.6 According to the above instructions, the business will return to the user within 21 days of receiving the cancellation notice the sum paid by him for the product. The business can deduct a cancellation fee of 5% of the order price or NIS 100, whichever is lower.
4.7 The business does its best to provide quality and proper products. If the user wishes to cancel a transaction due to a defect and / or other reasons, he must contact the business according to the details specified in the "Customer Service" section.
4.8 The business will decide whether there is a defect or any other reason that allows the user to cancel a transaction. If cancellation is confirmed, the business will allow the user to receive another identical product and / or a credit and / or refund and cancellation of a transaction, in accordance with the sole discretion of the business.
4.9 In case that the business cannot manage the site as repaired, for any reason, and / or cannot supply the products and / or meet its other obligation under these terms of use, the business may, at its sole discretion, cancel the order. In such a case a notification will be sent to the user by email / SMS regarding the cancellation of the order, the payment will be returned to the user within 21 days of sending the cancellation notice, and the user hereby waives any claim.
5. Product warranty
5.1 The business gives a warranty on products for the periods and conditions that will be displayed on the website for each product, as long as the product is used reasonably.
5.2 The warranty period may change from time to time and are valid unless otherwise stated on the product and / or in the order details and / or in the product description on the website. The determining period will be the period specified during the order.
6. Customer Service
6.1 In any matter dealing with the use and / or purchase and / or order on the website, you can contact the business' customer service by email: myisraelorigin@gmail.com.
6.2 The address of the business for the purpose of sending mail is P.O. 730, Pardesiya Zip Code 4281500 for Edwin Daniels.
7. Liability and indemnification
7.1 The business will not be liable, and the user releases the business from liability for any damage, loss and expenses, direct or indirect, that may be caused to him and anyone on his behalf, as a result of using the site and / or products.
7.2 Anyhow, if it is determined that the business is liable to the user, the user agrees that the business responsibility, is limited to direct damages only and in any case is limited to the amount actually paid by the user in respect of the specific order for which the user claims the damage was caused.
7.3 To avoid any doubt, it is clarified that the business will not be liable for any damage that is not direct damage, including any consequential and indirect damage and any expense of any kind, including mental distress, legal expenses, etc.
7.4 The user will compensate the business, for any damage, loss, expense, which will cause the business in anything related illegally the use of the site and / or not in accordance with the condition of terms and the Privacy Policy.
7.5 The business may at any time, stop the operation of the site, for the purpose of any maintenance work.
8. Data Security and Privacy policy
8,1 The site is secured in such a way that the credit card details of the user, are protected by encryption and remain confidential. Credit card details are not stored at any stage on the computers and / or servers of the business.
8.2 However, since these actions are performed on the Internet, the business can’t guarantee complete immunity from intrusion into its servers and / or the disclosure of personal information by illegal operators. Therefore, the user hereby waives any claim and / or demand towards the business regarding any damage in this matter, including any use of the personal info that may be done.
8.3 In case the user has committed any act that harms the business and / or any third parties, the business will be allowed to transfer the personal information to a third party.
8.4 Also, if the user used the business's services to commit an illegal act and / or if the business received a court order directing him to provide the user's details to a third party, the business may act in accordance with the order and / or provide personal information to authorized investigators.
8.5 For the purpose of making a purchase on the website, the user will be asked to provide the personal information as specified in the chapter "Making purchases on the website". The business takes reasonable precautions to maintain the confidentiality of the personal information provided to it and will be used for internal purposes only, including contacting the user, delivering the products, and handling the order.
9. Mailing List
9.1 Users who enter their e-mail address in the registration form and / or order form and / or in any other form that appears on the website, hereby agree to be included in the business list of the business and receive updates and notifications via email from time to time.
9.1 The business undertakes not to pass on the email address to third parties. In addition, the user may remove himself from the mailing list by contacting the business and / or by clicking on the "Remove" button found in any message sent on behalf of the business to the mailing list.
9.3 Upon receipt of a request as stated above, the business undertakes to remove the email address from the mailing list, and not to send any more messages and / or updates to the same address.
1. General
1.1 Welcome to the Israelorigin.com (hereinafter: the "Website"), which also serves as a virtual store for the purchase of books, photos, music discs and more (hereinafter: the "Products"). The site is owned by "Israelorigin.com", (hereinafter: the "Business House")
1.2 The instructions appearing in these regulations regulate the terms of use of the website and the relationship between the business and any person who uses the website (hereinafter: "the user") and constitutes the legal basis between the user and the business.
1.3 By using the website, you agree to the conditions and instructions that appear in these regulations and the responsibility for reading the regulations applies to the user only. Therefore, please read the terms of use carefully and if you do not agree with what is stated in them, please refrain from using the site.
1.4 The business reserves the right to update the terms and conditions of use of the site from time to time, add to them or derogate from them, at any time in its sole discretion and without the need for prior notice. The sole responsibility for knowing the terms and using the site in accordance with them always applies to the user only.
1.5 When using the site, the user undertakes that he and / or those on his behalf will not have any claim and / or demand, directly and / or indirectly, against the site and / or the business and / or its owners and / or its managers and / or whoever on their behalf.
1.6 The regulations are drafted in male language for convenience only, but all of the above will appear to be said in female language as well. Also, what is said in a single language will look as if it was said in the plural and vice versa,
1.7 For clarification, the product images displayed on the site are for illustration only purpose only. There may be certain differences in color or pattern between the images displayed on the site and the products provided. This may happen from lighting conditions, screen brightness, image quality, etc. The user will not have any claim or demand regard this.
2. Shopping on Site
2.1 Purchase of products on the site will be subject to fulfillment of all the prerequisites listed below and the user who purchases a product declares that he understands them, and they are fully complied with it:
- The user declares that he is qualified to perform binding legal actions.
- The user of the website has an active e-mail on the Internet and an address for sending the order
- The user has an active e-mail on the Internet and an address for sending the order
2.3 The business may update the range of products and their prices from time to time, without prior notice.
2.4 In order to purchase a product on the website, the user is asked to provide a full name, contact details (including mobile phone number, e-mail address and full address) and special requests regarding the order, if any.
2.5 In addition, for the purpose of making a purchase, a valid credit card details (including validity, CVV, ID number of the cardholder) or active PayPal account information must be provided.
2.6 An Order will be confirmed by sending a notification via email, subject to receiving confirmation of the transaction from the credit card company and / or confirmation of payment via a PayPal account.
2.7. The user will provide the correct details in order to make a purchase on the website. In case that an order is returned to the business due to entering incorrect details, the user will be charged the full shipping fee.
2.8. Providing false information by the user, may cause damages to the business. In this case the business reserves the right to act according to the law to protect itself from, directly and / or indirectly, from losses because of providing the false information.
2.9. Ordering a product on the website will be confirmed by sending an order confirmation via email / SMS, subject to receiving confirmation of the transaction from the credit card company and / or confirmation of payment via a paypal account.
2.10. In case the payment for the purchase was not received by the business in full and on time and / or to the extent that the credit company and / or clearing companies and / or another company that verifies the means of payment, did not confirm receipt of such consideration, the business will send the user an email / SMS In this matter.
2.11 In the above case, to complete the ordering process, the user must contact the business via myisraelorigin@gmail.com, to arrange the payment. If the user has not arranged the payment within 2 business days from the date of receipt of the notice as stated in section 2.10, the business may cancel the transaction.
2.12 The business does not guarantee that all the products will be always available. If the product is not available at the time of ordering, the business may not confirm the order. Even if the website does not state that the product is not available or has not been removed from the website at the time of ordering, the business will not be obligated to deliver the product if it is not in stock, and the user will have no claim regarding any direct or indirect damages to him or third party.
3. Shipping orders
3.1 An approved order- the products will be delivered to the address provided by the user, via Israel Post.
3.2 Delivery time and fee of the products will be calculated in accordance with the delivery times and costs of the Israel Post. Unless otherwise stated, buyer will pay the shipping costs. Delivery times and costs for products are determined, among other things, by the place of delivery, the type of delivery (regular / express, etc.), the size of the package and more. Shipping costs are not determined by the business, but by the Israel Post.
3.3 As a rule, you can place an order on the website for all regions of the country and the world. If the user resides in areas restricted to access for any reasons, the business may refuse to place the order at the address provided. In this case, the method of delivery will be coordinated with the user.
3.4 The business will not be responsible for delays in the delivery of the products caused by the Israel Post. The business is not responsible also for delays in the supply of products because of factors beyond its control, including natural disasters, malfunctions, delays, strikes, emergencies, etc
3.5 In this matter, the business will not be held liable for its inability to meet its obligations, including for any delay in the delivery of the order due to force majeure.
3.6 The term "force majeure" means, among other things - fire, lightning, natural disasters, unusual weather, strikes, hostilities, war, terror and sabotage, general or partial recruitment, economic crisis, computer / telephone system failures, epidemics and any other event beyond the control of the Business.
4. Canceling
4.1 These Terms and Conditions are subject to the provisions of the Consumer Protection and the provisions of the Israeli Consumer Protection Law (hereinafter: "the Law"). The user may cancel a transaction in accordance with the provisions of the Law, which mains are brought below.
4.2 The user can cancel the order within 14 days from the date of order confirmation or delivery of the order, by submitting a cancellation notice which will include the following details: full name, phone number, reason for cancellation and order number as stated in the order confirmation (hereinafter: " Cancellation Notice ").
4.3 After receiving a cancellation notice, and if it meets the cancelation’s conditions, the business will send a confirmation of cancellation to the user via email / SMS.
4.4 If an order is canceled after delivery to the user, the user will be required to return all the products of the order within 5 days from cancellation notice. The products should be in good condition, unused, in their original packaging, complete without damage or any defect.
4.5 The return of the products will be at the customer's expense, with coordination with the business via email myisraelorigin@gmail.com. There will be no refund for shipping costs.
4.6 According to the above instructions, the business will return to the user within 21 days of receiving the cancellation notice the sum paid by him for the product. The business can deduct a cancellation fee of 5% of the order price or NIS 100, whichever is lower.
4.7 The business does its best to provide quality and proper products. If the user wishes to cancel a transaction due to a defect and / or other reasons, he must contact the business according to the details specified in the "Customer Service" section.
4.8 The business will decide whether there is a defect or any other reason that allows the user to cancel a transaction. If cancellation is confirmed, the business will allow the user to receive another identical product and / or a credit and / or refund and cancellation of a transaction, in accordance with the sole discretion of the business.
4.9 In case that the business cannot manage the site as repaired, for any reason, and / or cannot supply the products and / or meet its other obligation under these terms of use, the business may, at its sole discretion, cancel the order. In such a case a notification will be sent to the user by email / SMS regarding the cancellation of the order, the payment will be returned to the user within 21 days of sending the cancellation notice, and the user hereby waives any claim.
5. Product warranty
5.1 The business gives a warranty on products for the periods and conditions that will be displayed on the website for each product, as long as the product is used reasonably.
5.2 The warranty period may change from time to time and are valid unless otherwise stated on the product and / or in the order details and / or in the product description on the website. The determining period will be the period specified during the order.
6. Customer Service
6.1 In any matter dealing with the use and / or purchase and / or order on the website, you can contact the business' customer service by email: myisraelorigin@gmail.com.
6.2 The address of the business for the purpose of sending mail is P.O. 730, Pardesiya Zip Code 4281500 for Edwin Daniels.
7. Liability and indemnification
7.1 The business will not be liable, and the user releases the business from liability for any damage, loss and expenses, direct or indirect, that may be caused to him and anyone on his behalf, as a result of using the site and / or products.
7.2 Anyhow, if it is determined that the business is liable to the user, the user agrees that the business responsibility, is limited to direct damages only and in any case is limited to the amount actually paid by the user in respect of the specific order for which the user claims the damage was caused.
7.3 To avoid any doubt, it is clarified that the business will not be liable for any damage that is not direct damage, including any consequential and indirect damage and any expense of any kind, including mental distress, legal expenses, etc.
7.4 The user will compensate the business, for any damage, loss, expense, which will cause the business in anything related illegally the use of the site and / or not in accordance with the condition of terms and the Privacy Policy.
7.5 The business may at any time, stop the operation of the site, for the purpose of any maintenance work.
8. Data Security and Privacy policy
8,1 The site is secured in such a way that the credit card details of the user, are protected by encryption and remain confidential. Credit card details are not stored at any stage on the computers and / or servers of the business.
8.2 However, since these actions are performed on the Internet, the business can’t guarantee complete immunity from intrusion into its servers and / or the disclosure of personal information by illegal operators. Therefore, the user hereby waives any claim and / or demand towards the business regarding any damage in this matter, including any use of the personal info that may be done.
8.3 In case the user has committed any act that harms the business and / or any third parties, the business will be allowed to transfer the personal information to a third party.
8.4 Also, if the user used the business's services to commit an illegal act and / or if the business received a court order directing him to provide the user's details to a third party, the business may act in accordance with the order and / or provide personal information to authorized investigators.
8.5 For the purpose of making a purchase on the website, the user will be asked to provide the personal information as specified in the chapter "Making purchases on the website". The business takes reasonable precautions to maintain the confidentiality of the personal information provided to it and will be used for internal purposes only, including contacting the user, delivering the products, and handling the order.
9. Mailing List
9.1 Users who enter their e-mail address in the registration form and / or order form and / or in any other form that appears on the website, hereby agree to be included in the business list of the business and receive updates and notifications via email from time to time.
9.1 The business undertakes not to pass on the email address to third parties. In addition, the user may remove himself from the mailing list by contacting the business and / or by clicking on the "Remove" button found in any message sent on behalf of the business to the mailing list.
9.3 Upon receipt of a request as stated above, the business undertakes to remove the email address from the mailing list, and not to send any more messages and / or updates to the same address.
